Find My Home Property Agency Limited (“Find My Home”) is committed to protecting the privacy of customers and visitors to this website (the “Website”). This Privacy Policy Statement (the “Statement”) explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) (the “Ordinance”).

Information Collected

We only gather personal data when voluntarily submitted by you, including but not limited to your name, contact details, property preferences, and financial information relevant to property transactions.

Personal Data Collection and Use

We may use and analyze your personal data for the following purposes:

• verifying your identity
• providing estate agency services
• processing your inquiries
• issuing bills for our services
• maintaining records for reference
• marketing and promoting estate agency services
• contacting you when necessary
• transferring to third parties for direct marketing of services, rewards, promotional programs, and/or events related to real estate
• complying with applicable laws, regulations, guidelines, and codes of practice issued by regulatory authorities

Disclosure of Personal Data

Your personal data held by Find My Home may be transferred to the following parties:

• any estate agents, contractors, service providers, subsidiaries and associated companies of Find My Home providing related service to Find My Home
• banks, financial institutions, service providers for mortgage referral, property valuation, and/or debt collection agencies
• law enforcement agencies, government departments, regulatory bodies, courts or as required by law
• transaction counterparty

Data Security

We will strive to ensure that your personal data will be protected against unauthorized or accidental access, processing, or erasure.

Website Usage

The Website’s server automatically collects and stores certain data about your visit, including your computer’s IP address, the time and date of access, pages viewed, browser information, and the type of device used. This information, known as server logs, helps us enhance your browsing experience and improve the Website’s functionality. While most internet browsers are set to accept cookies by default, you have the option to disable them. However, please be aware that declining cookies may limit your ability to fully utilize all features of our website.

Direct Marketing

We may use your personal data for direct marketing purposes. These may include but not limited to informing you about our latest property listings, real estate market updates, services, and promotional offers that may be of interest to you. We may conduct direct marketing via various channels, including but not limited to email, telephone, SMS, and postal mail.

We will not use your personal data for direct marketing purposes without your consent. You have the right to opt-out of direct marketing at any time. To do so, please contact us.

Your Data Privacy Rights

By using our service, making an enquiry, or visiting the Website, you acknowledge the collection and use of your personal data as outlined in the Statement. If you do not agree with the use of your personal data as set out in the Statement, please do not use the Website.

Under the Ordinance, you have the right to:

• check whether we hold personal data about you and to access such data
• require us to correct any inaccurate data
• ascertain our policies and practices in relation to personal data and the kind of personal data held by us

If you wish to exercise one of the above-mentioned rights, cease marketing communications, and/or raise questions, please contact us.

Please note that the contents of the Statement may be amended from time to time without prior notice.